Please review these frequently asked questions before contacting
customer service.


Q: How does MonsterPops.com send visitors to my website?
A:
We use one of the most successful form of Internet Advertising--PopUp/PopUnder Advertising. When a visitor exits from one of the thousands of sites in the network of high volume websites, your web page will pop up and will immediately grab the visitor's attention! This is the basis for all such website visitor traffic using this highly successful technology.

Q: Where do all the visitors come from?
A: A huge network of web sites that will display the pop ads that you purchase from us has been established. When these websites get traffic, your website will also open up as another webpage.

Q: Is there a danger of getting accused of Spamming?

A: Absolutely not. When you make a purchase from MonsterPops.com there is absolutely no way of getting accused of SPAM. SPAM involves advertising directly through e-mail. Your page will be shown on web sites who have agreed in advance to receive our advertising.

Q: Do you guarantee that I will make more sales?

A: No, we cannot guarantee that you will make any sales whatsoever from our guaranteed hits service. We can, however, promise to deliver the number of visitors to your site that you ordered. Any sales will depend on the layout, content, and quality of your website, its presentation, and the service, and product that you offer. We'll get the visitors to your site, all you have to do is tell them about your product and make the sale.

Q: What will help make my page more effective?

A: Making your page ready for your pop ad campaign is as easy as you want it to be. We would suggest designing a whole new page just for the pop ad. You should use the same techniques that you use in other forms of advertising to get people interested in your product. Use catchy headlines, bright colors, and most of all you need a product or service that everyone wants!

Q. What is a CPM?

A. CPM simply means Cost Per Thousand, meaning the cost of producing one thousand impressions--or site visitors. As an advertiser, it's what you pay to receive 1,000 visitors to your site.

Q: How do I know the traffic I paid for has been delivered?
A: We will start your campaign as soon as possible, usually within a few hours of receiving your order. But YOU determine the hourly rate of flow that visitors are sent to your site--and can change that rate at any time. We also email you a link so you can check the stats of your campaign while it is in progress. We usually send an order confirmation within 4 - 6hrs. of it being placed, so if you do not receive confirmation within 24 hours, please contact us to verify that your order has been received.   

Q: What are your payment options and conditions?

A: We accept instant payment through Paypal which can be in the form of Visa, Mastercard, Discover, Amex, checking account, or your current Paypal balance. We also accept more traditional forms of payment such as money orders, wire transfer, bank drafts, etc. Orders are processed as they are received, and enter the queue once such payment has been completed. Due to the recent increase in credit card fraud, we are manually screening every order placed, and therefore must be allowed extra time to process your order.

Q: What is your refund policy?
A:
Our refund policy is very simple. If you don't want to use all of your ads, simply pause the campaign and we will provide a refund for the unused portion. Refunds for unused ads may be made of a pro-rata basis or can be calculated by applying the applicable package or regular cpm price to the used ads. In other words, if you order 1 million ads, pause the campaign and request a refund on 500,000 ads your refund can be calculated based on the difference between a 1 million and 500,000 ad package. Because we have to pay for traffic that has been delivered, we can only give refunds on traffic that has not been delivered.

Q: I'm ready to get started! What do I do next?
A
: That's easy! Just head over to our sign-up form!

If you have additional questions contact us. We will gladly reply to any inquiries that you may have regarding purchases from MonsterPops.com